FAQs

Do you offer any discounts?
Yes, discounts/incentives are available throughout the year.
What is the cancellation/refund policy?
A non-refundable deposit is required when you register for a class. Other tuition fees are refundable if you cancel enrollment during the first two weeks of the season. The cancellation policy is in place to protect our teachers (hiring decisions are based on enrollment and those commitments must be honored even if the number of participants decreases).
My child has an IEP. Can my child attend Village Kids? 
Yes, all children are welcome. Please keep in mind that our program is based on a 1 staff to 10 children ratio and all children have to be able to handle an inclusive environment. Currently, we do not offer individualized support services. If your child requires more attention and/or support than we provide this may or may not be the best setting for them. We recommend that families schedule a meeting with our director before making a decision.
Will I get a refund if my child misses a class?
We are unable to issue credits or refunds if a child fails to attend a scheduled class.
What happens if a class is cancelled?
In case of cancellation due to instructor illness or some other type of emergency, we invite students enrolled in that class to join a different class that day. No credits or refunds will be issued under these circumstances.
Can my child switch classes?
Yes, you can request changes to your child’s schedule during the first two weeks of each new season [provided there are slots available].
Can my child attend a class that is scheduled on a different day just this week?
Schedules cannot be adjusted week by week. There are no credits or refunds available in case of absence.
Can I register for an occasional day?
Yes. Please visit the DropIn page under this tab.
Who do I contact to discuss my child’s participation or report a behavior issue? 
Please email our office and request a meeting with the director to discuss your concerns.
A follow-up meeting will be scheduled to discuss our director’s findings and explain the steps we plan to take to address the issue.
What is your policy regarding outdoor play in cold weather?
We follow the guidelines issued by the Department of Education: Unless it is snowing, there is ice on the ground, or the wind-chill factor is below zero (-18 degree Celsius) students are allowed to play outdoors if they wish. Staff will make sure that students cover up skin, wear warm clothing, and use several layers to stay warm. 
Is Village Kids affiliated with the Department of Education?
Village Kids is an independent, non-profit organization. It is not affiliated with the Department of Education.
How long has Village Kids been operating?
Our program was founded by a group of PS 3 parents in the 1980s, and has been running continuously since then. Visit this page to learn more about the history of the organization and its deep roots in the community.
Why does Village Kids charge tuition fees?
Our program receives no funding from the city or the state. It relies on tuition fees to cover its operational costs.